What kind of computer do I need to install this tracking system? Verify that your system meets the basic requirements for MS Access. Ensure that your operating system is up-to-date. Recommended is Windows 2000 or later to run MS Access.
How do I know if I have Microsoft Access to use this system? MS Access is part of the MS Office Suite, which comes with Word, Excel, Access, and PowerPoint
From a PC with Windows, click on the Start button at the bottom left of your screen.
Then select Programs from the pop up menu by putting the cursor over Programs.
Move your mouse cursor over to the slide out menu and click on Microsoft Access. If you can't find Microsoft Access, look for MS Office. Put your cursor over MS Office and you should see Microsoft Access.
Another way to check if you have MS Access is to:
Go to "My Computer"
Open C:Drive
Open Program Files
Open folder name: Microsoft Office
Open folder that says Office10 or Office13 or something similar (but make sure it says Office with a number)
You should see many folders, follow by many files. They should be alphabetical.
Look for a file that says MSACCESS.
If you see that file, then you have what is need to download this product.
Frequently Asked Questions
FAQ's
Can I download this program to my pocket PC/Blackberry/QuickBooks? PUDDesigns does not support any PDA file transfers at this time. However transfer, import, export your information with any of Microsoft products such as Excel, MS Word, so forth. If you are looking for an solution that allows you to receive pages, email alerts and online access you can go to www. agenctrak1000.com to visit our partner's website that specialized in Online Solution for Agencies and Freelancers.
Can I use Visa/Mastercard. Yes. When you hit the Buy Now button it prompt you to pay using your PayPal. If you don't have an account, you will directed to setup an account. When you click the Buy Now button you can use PayPal or your creditcard, ECheck etc. What is PayPal?
Can I use your software on Mac? This Microsoft Access database program is not compatible with Macintosh, Unix or Linux. You can however install Virtual PC onto your MAC which gives you PC capability. With Virtual PC installed on your MAC you can use the software. See link for more on how to download Virtual PC . If you would like an online solution that doesn't require PC or Mac you can visit our partner's website at www.agenctrrak1000.com.
I am experiencing Technical/Downloading difficulties. Go To Tech Support Page There are four possible suggestions as to why some computers are unable to download our product. The four things that may prevent a download from occurring are: Pop-Up blocker, Anti Virus/Fire wall, Folder Store, Network Rights Notice that each of these are problems on the user's machine and are generally resolved at that level. Also, we notice that email addresses that have the domain hotmail.com or comcast.net usually experience more problems. Email domain yahoo.com seem to have the most success rate. At any rate, PUDD will always make sure we work with our customers to make sure they have a successful download.
I am from another country, will I still be able to download this software and use my currency? Yes. The MS Access automatically change to the currency that your computer profile is set to.
Customization question: I will like to continue using my own Invoice style. Can I do that? Yes. No problem. Just send PUDD a copy of your original template and we can match it. Just Tell Us what your needs are.
I mistakenly downloaded your product but don't have MS Access, can I get my money back? See our Tech Support page
If after I purchase my database can I still make changes? Our goal is to make sure that our customers are satisfied with our product. When we customize our databases for our customers, our database programmers are always available to make any reasonable adjustments to reach that goal. They are quick to respond and happy to assist.
When I purchase the product online, is it a download or is a disk mailed? When you make your purchase using your PayPal account, at that time you will be sent a link to your email address for you to download the database onto your computer. You will be prompted to a browser to choose where you want to save it on your computer. When you make a purchase using a credit card, your order will be directed to us and we will personally send you the database to download to your computer. In both cases, you receive the purchase immediately as a download.
What is the difference between your company and other database companies?
Our programmers gather research from Freelance Interpreters and Translators to fully know the needs of the industry and to accommodate them.
After your purchase with PUDD, you have full access to our database programmers via email. They are ready and available to answer any of your database questions, customize your database to fit your needs and make any needed adjustments to your database. If you need one of our programmers to call you
personally, they are available to assist you.
You will feel like you have personal database programmer working personally for you. Minor adjustments are done most of the time at no charge to you.
Our prices are the most affordable you would come across for personal customizations. To get a personal customized database can cost you hundreds of dollars. Our database start as low as $39.99.
To upgrade you don't have to pay over and over again. Just simply let us know what feature you would like to add or change. Customizations are done at low cost for our customers.
Your private information is not online. You are working on your database in the privacy of your own home.
Can I get my Invoices in another language? Yes. PUDD can customize our Invoices to match your needs. We can create a replica of what you are already using. Just go to our Tell Us page and let us know what your needs are.
Does PUDDesigns have a Confidentiality Agreement if I need to send private Information for customization? Yes. PUDDesigns stick to a very strict Confidentiality Agreement with our clients. See our agreement. Confidentiality Agreement